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What is ISO? Why is it important?

21st Aug, 2019
What is ISO? Why is it important?

ISO stands for International Organisation for Standardization. It is a non-governmental international federation of national standards bodies, at present comprising 140+ members, one in each country. The organisations aim to provide knowledge, develop organizations, inculcate innovation and provide solutions to global challenges.  Their objective is to promote standardization to seamlessly facilitate international trade.

A standard body is composed of representatives from various national standards organisations. These standards are crucial components that make things work effectively. It was founded on 23 Feb 1947 and promotes worldwide proprietary, industrial and commercial standards covering almost every industry, from technology to agriculture and healthcare, to food, and more.

ISO comes the Greek word ‘isos’ meaning ‘equal’.

Understanding ISO

Let’s say a girl named Priya, who is 5 Year old, loves Belgium hand-made chocolates. Her mother, a nutritionist, is concerned about her well-being and thus carefully gives her selected chocolates once or twice a week.

Her selection of the chocolate depends on numerous factors, one of them being the place and conditions under which the chocolates are manufactured. She specifically orders handmade chocolates for her daughter after doing rigorous online research. She is a regular customer of a global brand named ‘True Belgium’. Her consumer loyalty stems from the fact that she has researched well-enough about the company and knows that they have ISO 22000 and HACCP certification—a necessary food safety certification. This strengthens her trust in the brand and she chooses to order from them only.

Almost everything you use today is manufactured by a company. The nuts or screws that hold the chair you are sitting must be chosen by your furniture manufacturer because they hold certifications of quality and durability.

An ISO certification enhances the credibility of an organisation in the market. It certifies that the respective organisation follows the right measures of manufacturing or doing a particular service.

Importance of ISO Certification

To get an organisation ISO certified, there are certain measures to be followed. Since it is about improving the quality and fulfilling the innovative gaps that elevate the organisation, it requires a rigorous gap analysis, documentation, training and final implementation. The process sounds complicated, and sometimes even becomes complicated, due to the level of quality control required at a facility.

ISO is not concerned about the complication at your facility; it aims to ensure that the organisation follows the pre-defined procedures and that the end product is optimum.

ISO benefits an organisation through:

  • It improves the efficiency of the organisations
  • Elevates the trust factor amongst the consumer
  • Makes the organisations globally ready for trade
  • Reduces the cost of quality
  • Improves consistency, customer satisfaction, and competitive advantage
  • Demonstrates your commitment to quality in the market
  • Strengthens the process of your organisation and market positioning
  • Empowered internal employees with upgraded training
  • Increase sales due to certification which means an increase in revenue
  • Increases credibility and recognition

All in all, ISO helps an organisation to move from local to the global level. It facilitates routes to trade internationally. Getting an ISO certification is a complete win-win decision.

If the process of getting the certification seems too tedious and cumbersome, 4C Consulting is here to help you throughout. We provide consultancy, training and implementation services to organisations for ISO across all industries.

We have a qualified, experienced and competent team working across India. Our team is IRCA certified ISO 9001 auditors for Consulting Services and have over 15 years of experience. We have successfully provided 30,000+ Man-days consulting and 20,000+ Hours training for multiple organisations in need. Further, we have hands-on experience in implementing other Quality tools such as LEAN, TQM, FMEA, and PPAP that would help to gain early benefits. Today, we are working with more than 50 International & National Certification Bodies and have over 13000 happy clients.