Overview

ISO 9001

ISO 9001 is defined as the international standards of Quality Management System. It is a set of requirements for a quality management system implementation & certification. Three pillars of ISO 9001 are Customer satisfaction, Management responsibility and continual improvements. Companies and organizations use these to demonstrate their compliance towards consumer and other regulatory standards. ISO 9001 is implemented by more than one million organizations in 178 countries worldwide.

ISO 9001:2015

ISO 9001: 2015 is a generic standard for Quality Management System Implementation prepared by Technical Committee ISO/TC 176. The fifth edition ISO 9001:2015 is compatible to ISO 14001:2015 and replaces ISO 9001:2008. It is applicable to the processes for Design, manufacturing & supply of products and realization of services an organization supplies. Irrespective of the size of the organization big or small, regardless of its field activity, various companies use it to define their standards quality compliance. Team 4C, as one of the most preferred and experienced ISO 9001 consultants in India will help you attain the 9001 standardization.

For ISO 9001:2015, and organizations must demonstrate its ability to consistently supply product that meets customer requirements while meeting all applicable Statutory and regulatory requirements, and
Set objectives to enhance customer satisfaction through the effective application of the system and continual improvement of the same.

The major clauses in the ISO 9001:2015 are:

HL structure and core text for all Management System Standards
Risk based thinking
Clearer understanding of the organization’s context
Increased emphasis on seeking opportunities for improvement

General Requirements

The organization shall establish, document, implement & maintain a QMS and demonstrate continual improvement in implementation of the requirements.

The organization shall,

Identify processes
Identify sequence & interaction of processes
Determine Criteria and methods for effective operation control of processes
Provide Resources and information for operation and monitoring the processes
Monitor, Measure and analyze the processes
Plan Actions to achieve planned results and continual improvement of these processes

The organization shall control outsourced process that affects product conformity with requirements and same shall be documented and recorded.

Documentation Requirements

The ISO 9001:2015 documentation shall include:

Quality policy and Quality Objectives
Quality Manual
Management System Procedures & Records requires by this international standard
Work instructions and records, necessary to ensure the effective planning, operation & control of its processes.

Policies & Objectives set by 'top management'
Understanding and achieving Customer Satisfaction
Improved internal and external Communications
Greater understanding of the organization's processes
Clear responsibilities department wise and time and resource saving
Greater consistency and traceability of products and services

Customer Confidence, Satisfaction and Trust
Level of Assurance in Organisational Quality
Conformance to Legal and Regulatory Requirements
Ability to Differentiate Organisation for Competitive Advantage
Organisational Credibility, Profitability and Reputation

ISO 9001 clients

Hitachi Home & Life Solutions (India) Limited

Training

Our team of ISO 9001 Consultants offers a customized training program on ISO 9001:2015 for

ISO 9001

Implementation and documentation requirements

ISO 9001

Internal Auditor training

Frequently Asked Questions on ISO 9001

To whom ISO 9001:2015 Applicable??

ISO 9001:2015 is applicable to :

Manufacturing Companies
Trading and distribution companies
Services companies like IT, retail, education, facility services etc.
Government, Semi-Government, Private & Public Organizations.

We are a very small company. Can we get certified?

Yes, you can. The ISO 9001 requirements are specifically intended to apply to all organisations, regardless of type, size or services/products. No matter how small you are, our team of ISO 9001 certification consultants will help you get the certification following the right process.

Where does ISO fit into the organization's quality management system?

The ISO standard offers best practices that can be used to implement a quality system in any organization. Many organizations who attempt to implement improvement efforts find the efforts can be disjointed without a structure such as ISO 9001. ISO provides a way to focus the management team on what they need to do to successfully implement change in ways that satisfy customers. Our team of ISO 9001 certification consultants will be your partners throughout the certification journey.

Empower your business with 4C

Qualified, Experienced and Competent team of ISO 9001 consultants working across India
Team 4C has IRCA certified ISO 9001 consultants and auditors for Consulting Services having 15+ years of experience
2000+ QMS implementation in 15 different industries worldwide
TQM, FMEA, PPAP would help to gain early benefits
The ISO 9001 consultants from 4C Team have hands-on experience in implementing other Quality tools such as LEAN.
Worked with more than 50 International & National Certification Bodies

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